{"id":9,"date":"2023-07-23T03:30:57","date_gmt":"2023-07-23T03:30:57","guid":{"rendered":"https:\/\/startertemplatecloud.com\/g38\/?page_id=9"},"modified":"2023-08-04T07:18:30","modified_gmt":"2023-08-04T07:18:30","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/biyongdejewelry.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p><\/p>\n\n\n<style>.kadence-column_bc57ad-25 > .kt-inside-inner-col,.kadence-column_bc57ad-25 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_bc57ad-25 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_bc57ad-25 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_bc57ad-25 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_bc57ad-25 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_bc57ad-25{position:relative;}@media all and (max-width: 1024px){.kadence-column_bc57ad-25 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_bc57ad-25 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_bc57ad-25\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_eb873c-37, .wp-block-kadence-advancedheading.kt-adv-heading_eb873c-37[data-kb-block=\"kb-adv-heading_eb873c-37\"]{margin-top:0px;text-align:center;font-size:var(--global-kb-font-size-xl, 3rem);line-height:1.2em;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_eb873c-37 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_eb873c-37[data-kb-block=\"kb-adv-heading_eb873c-37\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_eb873c-37 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_eb873c-37[data-kb-block=\"kb-adv-heading_eb873c-37\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading_eb873c-37 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading_eb873c-37\">Return &amp; Refund<\/h2>\n<\/div><\/div>\n\n\n<style>.kb-row-layout-id_8ed721-96 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id_8ed721-96 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id_8ed721-96 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:860px;margin-left:auto;margin-right:auto;padding-top:var(--global-kb-spacing-xxl, 5rem);padding-bottom:var(--global-kb-spacing-xxl, 5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id_8ed721-96 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id_8ed721-96 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id_8ed721-96 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id_8ed721-96 alignfull has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column_60bb91-52 > .kt-inside-inner-col,.kadence-column_60bb91-52 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_60bb91-52 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_60bb91-52 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_60bb91-52 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_60bb91-52 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_60bb91-52{position:relative;}@media all and (max-width: 1024px){.kadence-column_60bb91-52 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_60bb91-52 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_60bb91-52 kb-section-dir-vertical inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_ba4ea9-c7, .wp-block-kadence-advancedheading.kt-adv-heading_ba4ea9-c7[data-kb-block=\"kb-adv-heading_ba4ea9-c7\"]{margin-top:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);text-align:left;font-size:var(--global-kb-font-size-lg, 2rem);line-height:1.2em;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_ba4ea9-c7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_ba4ea9-c7[data-kb-block=\"kb-adv-heading_ba4ea9-c7\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_ba4ea9-c7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_ba4ea9-c7[data-kb-block=\"kb-adv-heading_ba4ea9-c7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading_ba4ea9-c7 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading_ba4ea9-c7\">Overview<\/h2>\n\n\n\n<p>Items purchased from our shop can be returned within 30 days of delivery. If 30 days have passed since you receive the item, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n<p>To be eligible for a return, your item must be in the same condition as when you received it. It must also be in the original packaging.<\/p>\n\n\n\n<p>Customized products, sale items and complimentary items are exempt from being returned. <\/p>\n\n\n<style>.kt-accordion-id_3a7b50-4c .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:32px;}.kt-accordion-id_3a7b50-4c .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid var(--global-palette5, #4A5568);border-left:0px solid transparent;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:0px;padding-left:0px;}.kt-accordion-id_3a7b50-4c > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid var(--global-palette3, #1A202C);border-right-color:#eeeeee;border-right-style:solid;border-bottom:0px solid var(--global-palette3, #1A202C);border-left-color:#eeeeee;border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:var(--global-palette9, #ffffff);color:var(--global-palette3, #1A202C);padding-top:var(--global-kb-spacing-md, 2rem);padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-accordion-id_3a7b50-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_3a7b50-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette6, #718096);}.kt-accordion-id_3a7b50-4c .kt-accordion-panel-inner, .kt-accordion-id_3a7b50-4c .kt-accordion-panel-inner h1, .kt-accordion-id_3a7b50-4c .kt-accordion-panel-inner h2, .kt-accordion-id_3a7b50-4c .kt-accordion-panel-inner h3, .kt-accordion-id_3a7b50-4c .kt-accordion-panel-inner h4, .kt-accordion-id_3a7b50-4c .kt-accordion-panel-inner h5, .kt-accordion-id_3a7b50-4c .kt-accordion-panel-inner h6{color:var(--global-palette3, #1A202C);}.kt-accordion-id_3a7b50-4c .kt-accordion-panel-inner a{color:var(--global-palette1, #3182CE);}.kt-accordion-id_3a7b50-4c .kt-accordion-panel-inner a:hover{color:var(--global-palette2, #2B6CB0);}.kt-accordion-id_3a7b50-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--global-palette6, #718096);}.kt-accordion-id_3a7b50-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_3a7b50-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}.kt-accordion-id_3a7b50-4c > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id_3a7b50-4c .kt-blocks-accordion-header:focus-visible{color:var(--global-palette3, #1A202C);border-top-color:var(--global-palette3, #1A202C);border-top-style:solid;border-right-color:var(--global-palette3, #1A202C);border-right-style:solid;border-bottom-color:var(--global-palette3, #1A202C);border-bottom-style:solid;border-left-color:var(--global-palette3, #1A202C);border-left-style:solid;}.kt-accordion-id_3a7b50-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_3a7b50-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_3a7b50-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_3a7b50-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette5, #4A5568);}.kt-accordion-id_3a7b50-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id_3a7b50-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:var(--global-palette5, #4A5568);}.kt-accordion-id_3a7b50-4c .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id_3a7b50-4c > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--global-palette3, #1A202C);border-top-color:var(--global-palette3, #1A202C);border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id_3a7b50-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_3a7b50-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette6, #718096);}.kt-accordion-id_3a7b50-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--global-palette6, #718096);}@media all and (max-width: 1024px){.kt-accordion-id_3a7b50-4c .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid var(--global-palette5, #4A5568);border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id_3a7b50-4c > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid var(--global-palette3, #1A202C);border-right-color:#eeeeee;border-right-style:solid;border-bottom:0px solid var(--global-palette3, #1A202C);border-left-color:#eeeeee;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id_3a7b50-4c > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id_3a7b50-4c .kt-blocks-accordion-header:focus-visible{border-top-color:var(--global-palette3, #1A202C);border-top-style:solid;border-right-color:var(--global-palette3, #1A202C);border-right-style:solid;border-bottom-color:var(--global-palette3, #1A202C);border-bottom-style:solid;border-left-color:var(--global-palette3, #1A202C);border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id_3a7b50-4c .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id_3a7b50-4c > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette3, #1A202C);border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id_3a7b50-4c .kt-accordion-inner-wrap{display:block;}.kt-accordion-id_3a7b50-4c .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:32px;}.kt-accordion-id_3a7b50-4c .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid var(--global-palette5, #4A5568);border-left:0px solid transparent;padding-top:0px;padding-right:var(--global-kb-spacing-md, 2rem);padding-bottom:var(--global-kb-spacing-md, 2rem);padding-left:var(--global-kb-spacing-md, 2rem);}.kt-accordion-id_3a7b50-4c > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid var(--global-palette3, #1A202C);border-right-color:#eeeeee;border-right-style:solid;border-bottom:0px solid var(--global-palette3, #1A202C);border-left-color:#eeeeee;border-left-style:solid;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id_3a7b50-4c > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id_3a7b50-4c .kt-blocks-accordion-header:focus-visible{border-top-color:var(--global-palette3, #1A202C);border-top-style:solid;border-right-color:var(--global-palette3, #1A202C);border-right-style:solid;border-bottom-color:var(--global-palette3, #1A202C);border-bottom-style:solid;border-left-color:var(--global-palette3, #1A202C);border-left-style:solid;}.kt-accordion-id_3a7b50-4c .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id_3a7b50-4c > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette3, #1A202C);border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id_3a7b50-4c kt-accordion-has-4-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane_0d55c9-56\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Refund<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane_94fa8c-cb\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Exchange<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_9a8a0d-8f, .wp-block-kadence-advancedheading.kt-adv-heading_9a8a0d-8f[data-kb-block=\"kb-adv-heading_9a8a0d-8f\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_9a8a0d-8f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_9a8a0d-8f[data-kb-block=\"kb-adv-heading_9a8a0d-8f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_9a8a0d-8f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_9a8a0d-8f[data-kb-block=\"kb-adv-heading_9a8a0d-8f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading_9a8a0d-8f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_9a8a0d-8f\">We only replace items if they are defective or damaged due to quality problems. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane_457ff6-ac\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Shipping Returns<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance as we can&#8217;t guarantee that we will receive your returned item.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane_4d43f2-d8\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Need Help?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_9fd9ae-0d, .wp-block-kadence-advancedheading.kt-adv-heading_9fd9ae-0d[data-kb-block=\"kb-adv-heading_9fd9ae-0d\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_9fd9ae-0d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_9fd9ae-0d[data-kb-block=\"kb-adv-heading_9fd9ae-0d\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_9fd9ae-0d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_9fd9ae-0d[data-kb-block=\"kb-adv-heading_9fd9ae-0d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading_9fd9ae-0d wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_9fd9ae-0d\">Contact us at <strong>customerservice@biyongdejewelry.com<\/strong> for questions related to refunds and returns.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Overview Items purchased from our shop can be returned within 30 days of delivery. If 30 days have passed since you receive the item, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be in the same condition as when you received it&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":true,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/biyongdejewelry.com\/index.php\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/biyongdejewelry.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/biyongdejewelry.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/biyongdejewelry.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/biyongdejewelry.com\/index.php\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":4,"href":"https:\/\/biyongdejewelry.com\/index.php\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":1679,"href":"https:\/\/biyongdejewelry.com\/index.php\/wp-json\/wp\/v2\/pages\/9\/revisions\/1679"}],"wp:attachment":[{"href":"https:\/\/biyongdejewelry.com\/index.php\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}