Contact Us

Send us your questions and suggestions directly.

Frequently Asked questions

You may find below questions our that customers have often asked helpful.

The length of a bracelet, when it is extended in full, is always presented in the product details page and here is how you can measure your wrist.

1)Use a tape measure. Wrap it around your wrist where you would normally wear the bracelet.

2) If you do not have a tape measure, use a strip of paper, ribbon or cord. Mark the end of the strip and then measure the length against a ruler.

3) The bracelet and bangle size are recommended for comfort fit, adding an extra 2 cm / 0.79″ to your wrist circumference measurement. You should be able to fit two fingers comfortably between the bracelet and your wrist. Depending on your personal preference whether you like a snug fit, comfort fit or a loose fit, you may need to move up or down a size accordingly to suit your preference.

4) You can also refer to this sizing guide for a rough estimation

Wrist CircumferenceBracelet Circumference (Comfort Fit Add 2 cm / 0.79″ to wrist circumference)
14 CM /5.5’’16 CM /6.29’’
15 CM/5.9’’17 CM/6.69’’
16 CM/6.29’’18 CM/7.08’’
17 CM/6.69’’19 CM/7.48’’
18 CM/7.08’’20 CM/7.87’’
19 CM/7.48’’21 CM/8.26’’
20 CM/7.78’’22 CM/8.66’’

It depends.

If the item is made only of stainless steel, it is no problem to get it wet. For steel made pieces that has color plating, it is suggested not to expose it to water all the time to have the color retention lasting longer.

If the item has leather material parts, you have to avoid water and humidity to protect it from corrosion, moldy or flaking off.

For ropes and beads, they are made to be waterproof, so it is Ok to wear them when you do water sports or have showers occasionally, but just not to expose them to water too much to maintain the best condition.

For all our pendants, we provide a complimentary necklace chain which is not for sale separately. But for sure customers can wear their own necklace chains with the pendants and keep that complimentary one.